Terms and Conditions
Grindon Cartshed is a totally non smoking establishment offering bed and breakfast.
Our opening hours are from 16.00 hours on day of arrival. If you plan to arrive after 6pm, or are running late, please give us a ring and let us know.
Evening meal is available if booked in advance.
Packed lunches are also available if booked.
Assistance dogs welcome.
Keys: You have access to the building and your room 24 hours a day throughout your stay using a set of keys given to you when you register on arrival. You have full responsibility of these keys for the duration of your stay. Lost keys will be charged at £10 per set.
Cancellation by Us: Should it become necessary for us to cancel a booking we will contact you immediately. Any payments made will be refunded in full. Should you wish to, we will attempt to book you into another local bed and breakfast of the same or lower Visit Britain grading in a similar standard of room. Should this establishment be more expensive than Grindon Cartshed, we will pay the difference for the first night of your stay. Our liability will not extend beyond these conditions.
Cancellation by the Guest: A confirmed reservation is deemed to be a binding contract. In the event of any cancellation, or part cancellation within 10 days of the scheduled date of arrival, a cancellation charge of up to 50% of the balance due may be levied.
We will endeavour to re-let the accommodation for the period of the cancellation but for any part of the cancelled visit that is not re-let a cancellation charge of up to 50% of the balance due may be levied. In the case of goods, services, meals or drinks that are pre booked and remain untaken, no allowance refund or alternative will be made.
If you cancel Your Booking within 48 hours of the scheduled date of arrival or failure to arrive by any or all of your guests, on the agreed date of arrival, for whatever reason including illness, a charge equivalent to the total booking price that includes any supplements selected by you will be levied.
We take all Bookings in good faith, as we are unable to judge reasons for change, cancellation or non-arrival, guests are reminded that no exceptions to the above conditions will be made and that any booking made with Grindon Cartshed for either accommodation or dinner (verbal or written) forms a legally binding contract. For this reason we advise that you take out a suitable insurance product to cover against unexpected costs such as cancellation fees.
Bookings: A £15 deposit per person taken from your card to confirm your reservation. This is non refundable. Other payments will only be taken if the booking is cancelled, or part cancelled within 10 days of the scheduled date of arrival or you do not show, or you use the card to pay on departure.
If you are unable to secure the booking with a credit/debit card then we require a cheque/postal order/bankers draft for the full amount of the stay. We will then send confirmation once the money has cleared. If a cheque used to cover payment is returned, we will cancel the booking and seek recovery of bank charges.
Bookings made online from our website are handled by a third party agency, Eviivo Ltd. This is to protect your security in carrying out the booking and providing credit card details over the internet, and may therefore be subject to differing terms and conditions in force at the time of booking.
Website by F-WD
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